Gaya APA
GASPERSZ, V.
(2001).
ISO 9001: 2000 AND CONTINUAL QUALITY IMPROVEMENT
.
Jakarta:
PT Gramedia Pustaka Utama.
Gaya MLA
GASPERSZ, VINCENT.
"ISO 9001: 2000 AND CONTINUAL QUALITY IMPROVEMENT".
Jakarta:
PT Gramedia Pustaka Utama,
2001.
Buku.